sales team for more details.
Freshdesk
Freshdesk
If you’re looking for a country code +358, finland phone numbers great call center support and ticketing system, Freshdesk is a great option to consider. It helps you improve customer and employee engagement while unifying communication channels within tickets.
With Freshdesk, you can resolve small issues, manage complex resolutions, automate workflows , and engage with your prospects in real time.
Key Features:
Supports all communication channels
Automatically re-work tasks
Knowledge base
Chatbots
Ticket Trend Report
In-depth Help Center Report
price:
Free: $0
Growth: $15/agent/month
Pro: $49/agent/month
Organization: $79/agent/month
Float away
Float away
Drift is a great alternative to Intercom. This AI-powered conversational platform integrates multiple communication modes and delivers a personalized experience, which is key to generating sales opportunities.
With Drift, you can convert high volumes of traffic, grow your target account pipeline, and improve productivity. Live chat is accessible to support and sales teams, allowing you to help your customers and sell your products at the same time.
Key Features:
Self-service bot
Customizable live chat
A/B testing
Real-time notifications
Conversation Landing Page
price:
Premium: $2,500/month
Advanced: Contact for pricing
Custom: Contact for pricing
What is the best intercom option for your business?
While Intercom is a great CRM solution with a rich knowledge base, it can be expensive for small businesses. Our list of 10 affordable Intercom alternatives has some great options with great features that can drive ROI.
Some CRM solutions offer better integration with social media platforms, while others focus on data collection or process automation. It’s important to understand your business needs and the features you need before investing in software.
Ticket and SLA Management
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