If you find yourself competing with more well-known and established brands, there is only one element that can give you an advantage: Customer Experience (CX).
“Simplifying and improving your customers’ lives is the best investment you can make,” says Blake Morgan, customer experience expert and bestselling author. [1] “You can only do that with an incredible customer experience.”
We interviewed Morgan and asked her to share her advice laos whatsapp number data retailers to apply Customer Experience strategies and technologies to increase online sales.
that solve problems: Don't get attracted by "shiny objects" that can compromise the Digital Customer Experience
“Companies often suffer from a kind of magpie syndrome (shiny object syndrome): they want new software just because everyone is talking about it,” says Morgan.
“Instead, you need to focus on the problem you’re trying to solve within the purchasing process and ask yourself whether a particular tool really adds value.”
"yodeck works well and has great support even for the free profile,"
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