Over the 7 years of the call center's operation, all sorts of funny situations have occurred.
A separate type of situation is the misuse of a call center.
We provide examples!
Scare the collector
The client came with an unusual request. Make 30-40 calls to thebuy a motorcycle owner mailing list collector! With threats of reprisals. Yes, yes, reprisals. They will take out loans, and then work miracles =)
It's mom's birthday
A young lady called with a request to call her mother and congratulate her on her birthday on behalf of several operators. We did the project for free) Mom was pleased! By the way, as were the operators!
I want them to close
A nervous director of a company called and asked to block the competitor's phone lines. He said it like this: "I want them to close!" Having received a refusal, the client became furious and promised to come to the office with his friends "to talk". We have been waiting for 3 years already, the client still hasn't come...
Help me fool my boss
An unusual request came on Friday evening. The manager was threatened with dismissal and he asked to play calls from clients. It's a pity that he fiddled with the script for a long time, he was fired. However, the method is worth adopting!
Make my girlfriend jealous
A guy called with the task of calling 2-3 times a week from different numbers and with different voices. The operator is strictly a girl. Calls at the exact time he says. It turned out he wanted to make his passion jealous =)
Close up!
Grandma called. Judging by her voice. She said briefly and clearly, “You’re already annoying me with your calls! Don’t install plastic windows for me!” When we said that we don’t sell anything like that and would never call the apartment, she said, “I don’t care! Your call centers are evil!” Oh, we are the good evil!
Unconventional ways to use a call center
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