Challenges to Implementing LLM SalesAI

[jakariai065]

It became obvious that full control of calls is very expensive, and the lack of control is even more expensive.
The problem needed a solution, and management was willing to invest in new technology to avoid costs and improve efficiency.

The solution was found in the SalesAI service — an innovative system based on a neural network and LLM technology . This neural network provides high accuracy of speech recognition and context analysis, allowing you to automatically control all calls from managers. SalesAI does not just record errors, but analyzes conversations in real time, identifying semantic and contextual connections, checking the compliance of conversations with established standards and providing feedback instantly.

SalesAI Dashboard
SalesAI allows you to receive objective information paraguay mobile database about the work of the sales department in real time and make timely changes by analyzing 100% of communications.

During the implementation phase, the SalesAI team faced difficulties caused by a large flow of calls from the client.

It all started with the fact that Bitrix24 has restrictions on sending requests via API and processing 2000+ calls per day does not fit into these limits. Because there are other processes inside the system.