Aside from blog posts, you can also gain valuable

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Totango 7. Help Scout 8. WinTheCustomer 9. Zendesk Wrap Up: Get Subscribed and Start Reading Today 1. Fonolo When looking to improve your overall approach to customer service, Fonolo is the blog to check out. As the leader in cloud-based callbacks, Fonolo has a blog that offers a variety of strategies that are incredibly helpful yet enjoyable to read. On this blog, you can find information about the customer experience, customer service, crisis management, and call centers.


Information from Fonolo in the form of infographics, videos, photos, white papers, and webinars, most of buy algeria telegram database​ which are linked directly within the blog posts to ensure you don’t miss out. For your convenience, you can subscribe to their content via e-mail or RSS feed. They publish content twice per week. 2. CustomerThink With more than 100,000 users each month, CustomerThink is considered one of the biggest online communities around the world that is dedicated to a customer-focused business approach.


This blog discusses various ways you can put customer service first in your business and the return on investment this has. Some of the topics you may find on the CustomerThink customer service blog include how to earn the trust of your customers, what is most important to your customers, and how to select the right channels to reach your customers. From sales to analytics and technology to leadership, you can find just about anything you need to know on the CustomerThink blog.