The problem of missed calls is most

[rumana777]

In June this year, renowned telecom software provider AMdocs announced the launch of Amdocs amAIz, a generative framework for deploying AI use cases in the telecom ecosystem.
The developers say their innovative platform will revolutionize the ability of telecom operators to manage networks, design services, develop marketing strategies and interact with customers.
This could mean that soon the entire customer lifecycle in twitter database telecom will be accompanied by the use of artificial intelligence: advertising generated based on personal preferences, a communication service designed by a smart bot in accordance with needs and expectations, sales and subsequent service exclusively with the help of a virtual assistant.
acute in industries where the cost of attracting a lead is high. For example, in the real estate segment, the cost of one request can be tens of thousands of rubles. At the same time, among developers, the situation with lost calls is such that, according to various studies, they can make up to 30% of the total volume of requests! We will tell you how the introduction of the Robot Controller helped a developer company reduce the share of lost calls by half without increasing the call center staff. Features of the MCN Telecom client Our customer is a construction company that lost up to 25% of calls on average. An internal analysis of the situation showed that the most common reason was the banal inattention of operators - specialists were distracted by other calls and forgot to call back.