customer reactivation scenarios

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The operation to reactivate Tranquille Émile
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And if you want to dig a little deeper into the subject, imagine that we have written an ebook dedicated to relaunching inactive customers . Don't hesitate to download it for inspiration!

Trigger a retention scenario
When you’ve tried everything, there’s the ultimate scenario that will suriname business email list allow you to improve your site’s retention. In addition to retaining your existing customers, retention scenarios are a powerful tool to keep your customer base in excellent shape. They allow you to reactivate some contacts, re-engage others, and finally remove those that have been lost forever!

And our client " Slow Cosmétiques " can attest to this! Indeed, the brand noticed that some of its contacts were no longer checking their emails. To remedy this, it opted for a retention scenario with a mini-survey to complete in order to determine if the contact is still interested in the content sent. If no response is received within 15 days, the profile is deleted from the brand's CRM ! This measure allows the store to delete inactive contacts and improve the quality of its subscriber list. Interesting, isn't it?

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slow-cosmetics-scenario-retention
Slow Cosmetics retention scenario