Autonomous Vehicle
It refers to any autonomous vehicle used for any type of transport by road, water, or air, such as, for example, a self-driving car or a home delivery vehicle.
Robots, more or less anthropomorphic, capable of moving, manipulating objects, and performing actions without human intervention, extracting information from their surrounding environment and adapting to unforeseen or coded events. Boston Dynamics ' robots are among the best known, as their mobility is such that they recently demonstrated parkour.
Smart Object
All those objects, from glasses to suitcases, capable of performing actions and making decisions gambling database without requiring human intervention , interacting with the environment through sensors (thermometers, cameras, among others) and learning from the actions of the people who interact with them.
Virtual assistant and chatbot
The most advanced systems are capable of understanding the tone and context of a conversation , memorizing and reusing information, and demonstrating ingenuity during the conversation. These systems are increasingly used as the first level of contact with customers for assistance through the company's Customer Service Department.
Recommendation
These are solutions aimed at addressing user preferences, interests, and decisions , based on information provided directly or indirectly. They are used in e-commerce or in video and music services (such as suggestions from Amazon, Netflix, and YouTube) and can be present at different points in the customer journey or decision-making process.
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