The headliners of the second Conversations'19 conference

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On June 27-28, Conversations will be held in St. Petersburg – the only conference in Russia for business and developers dedicated to conversational artificial intelligence technologies.

How are voice assistants, smart speakers and chatbots changing the world and the market?
Why are Russian companies taking on the task of creating their own voice assistants?
What's the challenge of designing conversational interfaces and how can developers make money on conversational AI?

Google, Yandex, MTS, Megafon, a complete list of unit mobile number database Home Credit Bank, Just AI, BRLab, Ozon Travel, DPD, Ready for Sky and other experts will compare their expectations of conversational AI with reality, discuss fresh cases and technology trends at the second Conversations conference.

Conversational AI is developing at lightning speed. So much so that global analytical agencies repeatedly make mistakes in their market assessments. The smart speaker industry is growing much faster than they expected: according to Canalys , in 2018, smart speaker sales amounted to 78 million devices worldwide, which is 20 million more than the previous forecast (and by the end of 2019, the number of activated smart speakers will exceed 250 million devices).

Here's another figure: by 2023, there will be 8 billion voice assistants in use worldwide, according to Juniper Research, with two to three assistants per person , but even in this scenario, the number of active users will reach 3-4 billion people. And today, businesses around the world are betting on conversational AI. The Adobe Analytics team recently surveyed more than 400 experts representing major brands: 91% are making significant investments in voice right now, 71% believe that voice will improve user experience.

will show what lies behind the numbers and vision and how global forecasts relate to the Russian market. Will the predictions come true? What content should developers and businesses create to win users? Can AI chatbots influence customer loyalty and change the labor market? Conversations'19 participants will have two days to understand the questions that conversational artificial intelligence poses to us.