Ensuring compliance with LGPD and data security

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It is important to understand whether investing in facial recognition technology makes sense for the condominium, both for the routine of residents and visitors and for the financial health of the development .

After this assessment, the costs must be evaluated and forecast in relation to the condominium's cash flow and, finally, approved by the condominium owners in an assembly .

According to the LGPD , facial biometrics are part of the personal data considered sensitive. Sensitive personal data requires specific and more careful treatment, since they reveal much more about an individual than other personal data.

In this sense, it is essential that the condominium and the uk telegram data administrator are fully aware of the LGPD and the best practices for data processing, from the consent of the data subject to the processing processes, based on the principles set out by law:

purpose;
adequacy;
need;
free access;
data quality;
transparency;
security;
prevention;
non-discrimination;
accountability and accountability.
Furthermore, during the contracting process, it must be ensured that the company responsible for the access control software is also 100% in compliance with the LGPD , since, if there is any leak, the responsibility may also fall on the condominium and the administrator.

Resident acceptance and communication strategies
The implementation of facial recognition in condominiums may generate initial resistance from residents, mainly due to doubts about privacy, data security and routine changes.

Therefore, to ensure successful adoption of the system , it is important to invest in clear and effective communication and engagement strategies.

Some attitudes that can help are:

presentation of benefits in a transparent manner;
distribution of information through different means, such as posters, folders, booklets or online messages and notifications;
opening a communication channel for suggestions and questions.
For all this, a communication application for condominiums , such as Group COM , can be a practical solution to simplify service and communication with the condominium manager and condominium owners.