commercetools makes it easy to personalize and average order value.
Thanks to its apis, it offers a cohesive e-commerce experience across multiple touchpoints. Bigcommerce, with its simple user interface, promises a rich experience, supported by its wide range of features.
Content management and marketing tools
both platforms provide integrated tools for managing content and promoting product catalogs.
Bigcommerce simplifies marketing with integrated capabilities , while commercetools effectively combines content management with marketing strategies , relying on the versatility of its api-first architecture to fully customize the merchant's online presence.
Shopping experience and shopping cart
bigcommerce's headless architecture allows you to venezuela mobile phone number adapt the shopping experience to current needs, promoting a consistent and highly available website.
Additionally, bigcommerce offers a variety of advanced shopping cart-related features that enhance the shopping experience. With its ability to easily adjust shipping and payment options , customers can select the method that works best for them.
The platform also allows you to set up special promotions , such as quantity discounts or coupon codes, to incentivize customers to make additional purchases.
This makes it easier to generate additional revenue and fosters customer loyalty.
Commercetools, following the composable commerce approach, offers the flexibility to create personalized and consistent shopping experiences across multiple devices and channels.
Its modular architecture allows your company to build its own purchasing flows and customize them to its specific needs.
Additionally, commercetools offers a wide range of features that enhance the shopping experience.
This includes additional advanced search features , personalized product recommendations , and the ability to offer promotions and discounts based on customer behavior.
Customer service and technical support
customer service is critical to customer retention and satisfaction.
Both bigcommerce and commercetools are commerce platforms that offer effective and empathetic support services, ensuring effective and resolute communication for any questions or problems that may arise during the shopping experience.
Bigcommerce offers a variety of support options, including live chat, email, and phone support.
Their customer service team is available 24/7, meaning there is always someone willing to help in case of any issues or queries.
Additionally, bigcommerce has extensive online documentation including step-by-step guides, tutorials, and faqs that can help users resolve issues on their own.
They also offer an active user community where customers can share their experiences and get advice from other users of the platform.
On the other hand, commercetools has a similar approach to customer service and technical support. Their customer service team strives to provide an excellent customer service experience for your e-commerce.
