A former TikTok moderator is suing the company, claiming it failed to protect her mental health after “constant” exposure to traumatic video content.
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Candie Frazier says she reviewed videos that featured “extreme and graphic violence” for up to 12 hours a day.
She says she suffers from “significant psychological trauma”, including anxiety, depression, and post-traumatic stress disorder.
TikTok says it strives to promote “a caring working environment”.
In September TikTok announced 1 billion people were facebook data using the app each month. It now has more hits than Google, according to Cloudflare, an IT security company.
To protect its users, the video-sharing platform uses thousands of in-house and contract content moderators to filter out videos and accounts that break its rules.
Ms Frazier is suing both TikTok and its parent company, Chinese tech-giant Bytedance.
She claims that in her role as a moderator she watched graphic content, including videos of sexual assault, cannibalism, genocide, mass shootings, child sexual abuse, and the mutilation of animals.
Ms Frazier, who worked for a third-party contractor, Telus International, says she was required to review hundreds of videos a day.
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