To improve operational efficiency, improve services, increase business competitiveness, and contribute to cutting costs and prices, businesses need to use technology applications in their business operations.
However, in reality, the level of use of applications list of canada fax number and technology solutions, specifically Contact Center solutions in Vietnamese Logistics enterprises is still very low.
Current status of Vietnam Logistics market
Recent statistics from the Vietnam Logistics Business Association show that there are currently over 1,300 logistics enterprises operating nationwide, including foreign-invested enterprises. Most logistics service providers in Vietnam are small and medium-sized enterprises.
Some large enterprises such as: Transimex Saigon Company, Saigon Newport Corporation, Gemadept, Vietrans, Vietfracht... Logistics services in Vietnam currently have a scale of about 20-22 billion USD/year, accounting for 20.9% of the country's GDP. The average growth rate of the logistics service industry in recent years is from 16-20%/year.
According to the World Bank's rankings, Vietnam currently ranks 64th out of 160 countries in terms of logistics development and 4th in ASEAN after Singapore, Malaysia and Thailand.
With an annual growth rate of 16-20%, this is one of the fastest and most stable growing service industries in Vietnam in recent times.
contact center trong logistics
It can be seen that the logistics service industry is developing rapidly and strongly in Vietnam following the growth of import and export as well as retail and distribution services.
To improve operational efficiency, improve services, increase business competitiveness, and contribute to cutting costs and prices, businesses need to use technology applications in their business operations.
However, in reality, the level of use of technology applications and solutions in Vietnamese logistics enterprises is still very low.
