Numerous integrations to seamlessly connect data across platforms
Posted: Sun Mar 16, 2025 10:28 am
Live chat and support
Live chat software is a tool that helps connect customers with a real human support representative so you can resolve their issues in real time. This way, your customers can quickly get the answers they're looking for.
They'll spend less time browsing your knowledge base and waiting to find a solution.
This goes hand in hand with your business phone services. By offering live chat on your website, you deliver a more omnichannel customer experience, reducing your call load and average handle time.
7. LiveChat
Live Chat Inc Website
LiveChat is an all-in-one customer service software that works seamlessly for WordPress site owners. Trusted by over 35,000 businesses, it's a popular tool for building live chatbots.
For more details on our testing experience, please check out our LiveChat review .
During testing, we discovered that it was possible to create a chatbot that asks the user questions before automatically transferring them to the appropriate agent.
While chatting, agents can share files, send calendar links, or even help finalize a purchase, making the interaction seamless and efficient. Additionally, you can create pre-written responses for frequently asked questions . In our experience, this solution has saved us time and allowed our team to focus on more complex issues.
Additionally, you can add survey forms before and after each live chat chinese overseas europe session, allowing you to evaluate the performance of your sales and customer support agents.
We also like that it integrates with custom tools like HubSpot, Zendesk, and Google Analytics , so you can better understand where your customers are coming from and who they are.
For :
You can start a chat with someone while they are browsing your site.
There are many customization options to help users find a solution.
Cons:
The price can quickly add up for large teams.
Price: LiveChat starts at $20 per person, billed annually, with higher prices allowing for more users and better features. A free extension is also available.
Live chat software is a tool that helps connect customers with a real human support representative so you can resolve their issues in real time. This way, your customers can quickly get the answers they're looking for.
They'll spend less time browsing your knowledge base and waiting to find a solution.
This goes hand in hand with your business phone services. By offering live chat on your website, you deliver a more omnichannel customer experience, reducing your call load and average handle time.
7. LiveChat
Live Chat Inc Website
LiveChat is an all-in-one customer service software that works seamlessly for WordPress site owners. Trusted by over 35,000 businesses, it's a popular tool for building live chatbots.
For more details on our testing experience, please check out our LiveChat review .
During testing, we discovered that it was possible to create a chatbot that asks the user questions before automatically transferring them to the appropriate agent.
While chatting, agents can share files, send calendar links, or even help finalize a purchase, making the interaction seamless and efficient. Additionally, you can create pre-written responses for frequently asked questions . In our experience, this solution has saved us time and allowed our team to focus on more complex issues.
Additionally, you can add survey forms before and after each live chat chinese overseas europe session, allowing you to evaluate the performance of your sales and customer support agents.
We also like that it integrates with custom tools like HubSpot, Zendesk, and Google Analytics , so you can better understand where your customers are coming from and who they are.
For :
You can start a chat with someone while they are browsing your site.
There are many customization options to help users find a solution.
Cons:
The price can quickly add up for large teams.
Price: LiveChat starts at $20 per person, billed annually, with higher prices allowing for more users and better features. A free extension is also available.