Contact your LiveTex manager if you want to connect WhatsApp Business.

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3. Closing requests on the bot

We have made some changes to the supervisor's work. Now, when a manager closes a request that is being processed by the bot, it is assigned the status: processed by the bot. Previously, in the history, after closing, the status did not change, and the request was displayed as assigned to the bot. Please note that requests on the bot are closed automatically after an hour if there is no activity.
4. Set up sending templates for WhatsApp from Gupshup

We have improved the sending armenia mobile database of newsletters using templates with buttons, documents and media (images and videos). Notify your users about new products and become even closer to your customers.




5. How a window company moved customers to digital channels

The new case tells how, with the help of the universal chat platform LiveTex, the company "Okna Attik" transferred clients to digital channels to speed up the resolution of issues that managers deal with, and also:

1. Became closer to clients and offered them a choice of communication channels
2. Collects leads outside of working hours
3. Increased customer loyalty due to fast and high-quality support

To stay up to date with all the news, save the link to our blog in your bookmarks, subscribe to the Telegram channel or VKontakte group .

If you are not with us yet, register and evaluate all the features of the LiveTex platform without restrictions for 14 days free of charge. And if you do not know where to start, contact our managers in any convenient communication channel: they will help with the settings and selection of the optimal tariff and solution for a business of any scale.
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