chatbots for any task script, text or smart

[tanjimaju200]

Reduce the time it takes to process requests . Before the LiveTex chat platform was introduced, the only way to contact was by phone, and users could wait for several minutes for the first available operator. Now operators can use quick responses to resolve simple customer questions, as well as additional platform features. The average response time in the chat is 2 minutes.

Maintain a high level of customer service across all channels. By working in a single operator application and its tools, consultants have become more accurate and quick in responding to customer questions and finding solutions to their problems.

Implement reporting on the work of kuwait mobile database operators. Using statistics and the history of correspondence in the LiveTex personal account, the management of the Smile of the Rainbow store can track the workload of each operator, their skills and knowledge of the main scripts for communicating with users .

Manage the work of operators in real time and help faster . With the help of online monitoring tools and supervisor, it is possible to control the work of operators and, if necessary, offer timely assistance, which also affected the level of customer satisfaction and the overall quality of the company's service.


If you have questions about how LiveTex solutions can help your business, you can register yourself and evaluate all the platform's capabilities without restrictions during the 14-day free trial. Working with LiveTex, you get a comprehensive expert solution for your business and significant time savings by concluding just 1 contract:

unification of all communication channels with clients in a single application with extensive functionality,


tools for managing the operator work process: routing, online monitoring, supervisor, etc.,

integration with CRM or other internal systems,

connect any text channels using Visitor API.


In addition, we assign a personal manager to each client to help resolve any issues.