Onboarding welcome message
Posted: Sat Dec 07, 2024 8:43 am
Form submission welcome message
When customers fill in the contact form on your site to get in touch with your team, you must let them know you’ve received their submission. If you don’t, and your sales rep calls them in a week out of the blue, they may well learn the prospect has already turned your competitor.
Set up an automation flow that will trigger a form submission confirmation message the moment a user submits their request on your website. Include this template in the flow:
Order confirmation message
In addition to order confirmation emails, you can send similar messages on WhatsApp for Business. This way, you can be sure contacts get this important notification.
Once a customer signs up for your web product or bahrain mobile phone numbers database places an order through your ecommerce store, it’s good to guide them through their next steps. An onboarding welcome message on WhatsApp is a perfect way to do so.
Related: 10 of the Best Onboarding Email Examples to Engage New Customers
Customer support greeting message
Whenever existing customers reach out to customer support, you should respond immediately. Customer satisfaction often depends on it, even outside of your working hours. But how do you make this a reality?
A customer care greeting message is an automated notification confirming you’ve received a customer inquiry and are going to resolve their issue as soon as possible. Here’s a template you might want to use.
Out-of-office greeting message
You may also want to set up an automated WhatsApp message specifically for when customers reach out to you outside of working hours.
Waitlist notification
When customers subscribe to be alerted when their favorite product is back in stock, send them a WhatsApp message to tell them when the restock is expected and offer similar products for those who can’t wait.
Outage update message
You can’t avoid issues disturbing the customer experience, but you can make it feel less frustrating by informing your customers you know there’s a problem, and that you’re on it. Use this template to create an outage update message that will help you win some time.
Loyalty program welcome message
You also need to send a welcome messag
When customers fill in the contact form on your site to get in touch with your team, you must let them know you’ve received their submission. If you don’t, and your sales rep calls them in a week out of the blue, they may well learn the prospect has already turned your competitor.
Set up an automation flow that will trigger a form submission confirmation message the moment a user submits their request on your website. Include this template in the flow:
Order confirmation message
In addition to order confirmation emails, you can send similar messages on WhatsApp for Business. This way, you can be sure contacts get this important notification.
Once a customer signs up for your web product or bahrain mobile phone numbers database places an order through your ecommerce store, it’s good to guide them through their next steps. An onboarding welcome message on WhatsApp is a perfect way to do so.
Related: 10 of the Best Onboarding Email Examples to Engage New Customers
Customer support greeting message
Whenever existing customers reach out to customer support, you should respond immediately. Customer satisfaction often depends on it, even outside of your working hours. But how do you make this a reality?
A customer care greeting message is an automated notification confirming you’ve received a customer inquiry and are going to resolve their issue as soon as possible. Here’s a template you might want to use.
Out-of-office greeting message
You may also want to set up an automated WhatsApp message specifically for when customers reach out to you outside of working hours.
Waitlist notification
When customers subscribe to be alerted when their favorite product is back in stock, send them a WhatsApp message to tell them when the restock is expected and offer similar products for those who can’t wait.
Outage update message
You can’t avoid issues disturbing the customer experience, but you can make it feel less frustrating by informing your customers you know there’s a problem, and that you’re on it. Use this template to create an outage update message that will help you win some time.
Loyalty program welcome message
You also need to send a welcome messag