Managing Customer Expectations

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In the past, Mackenzie has worked with brands like Amara Resort and Beyond the Basic, so Mackenzie knows how to create content that builds brand awareness. With her audience’s significant interest in sports, Mackenzie would be an ideal brand partner for sports teams, licensed apparel companies, and more.

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Special thanks to our friends at Grin.co for their insights on this topic.

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Like A Pro – Featuring Mike Miller And Vikas ecuador phone number list Bhambri
by
Steve Hutt
18 minute read
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Managing Customer Expectations Like a Pro with Mike Miller and Vikas Bhambri TW

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In this episode of the Customer Service Secrets Podcast, Gabe Larsen is joined by two CX leaders, Michael Miller and Vikas Bhambri, to discuss how to manage different types of customer expectations and service expectations during a global pandemic. Both Miller and Bhambri had to adapt their teams to the new CX issues spawning from the COVID-19 pandemic. Learn how these leaders have successfully managed customer expectations during the pandemic by listening to the podcast below.

Simple Tricks to Earn Customer Loyalty
It’s no secret that the pandemic greatly impacted businesses across the globe. As a result of those uncertain times, a new customer has risen, the highly anxious user. In response to this, companies have had to diversify their CX tactics to keep up in the new, highly anxious user arena.