Why involve the marketing department in CRM?
Posted: Tue Feb 04, 2025 7:27 am
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A sales CRM allows your sales force to have essential data for customer knowledge. Elements that allow it to anticipate the expectations of customers and prospects, but also the perpetual evolution of the market. Able costa rica mobile numbers list to access customer data at any time, your traveling salespeople, sedentary salespeople and sales managers will be able to review their marketing strategy. CRM software gives them a precise idea of the actions to be taken for optimal business transformation.
Home » How to maintain good customer relations in times of crisis?
CRM Customer Service
How to maintain good customer relations in times of crisis?
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In times of crisis, maintaining a customer relationship at an optimal level is a real balancing act. A theory that is confirmed with the Coronavirus pandemic. Activity at a standstill, slowed down, overwhelmed customer service and perhaps also a lack of preparation for overactivity... Many companies are severely impacted. They must review their customer relationship management at all costs. Some companies are therefore focusing on their listening skills, others on optimizing communication. However, using a CRM solution remains the best option.
Discover the 360° comparison of the CRM market leaders
Download our CRM comparison
lead qualified
CRM & Marketing
Speaker TR
Need to know more?
Our experts are at your service and will answer your questions in less than 24 hours.
A sales CRM allows your sales force to have essential data for customer knowledge. Elements that allow it to anticipate the expectations of customers and prospects, but also the perpetual evolution of the market. Able costa rica mobile numbers list to access customer data at any time, your traveling salespeople, sedentary salespeople and sales managers will be able to review their marketing strategy. CRM software gives them a precise idea of the actions to be taken for optimal business transformation.
Home » How to maintain good customer relations in times of crisis?
CRM Customer Service
How to maintain good customer relations in times of crisis?
I would like a demo
In times of crisis, maintaining a customer relationship at an optimal level is a real balancing act. A theory that is confirmed with the Coronavirus pandemic. Activity at a standstill, slowed down, overwhelmed customer service and perhaps also a lack of preparation for overactivity... Many companies are severely impacted. They must review their customer relationship management at all costs. Some companies are therefore focusing on their listening skills, others on optimizing communication. However, using a CRM solution remains the best option.