Why it is important to take care of technology

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In the not-so-distant past, the IT team was basically called upon to perform two main services: installing systems and solutions purchased by a company and, subsequently, fixing equipment that might present defects during use. There was no strategy involved in this.


But the world has changed a lot in recent years, and digital chile phone number data transformation has meant that technology has moved from a secondary role in the corporate environment to a leading role in organizational planning. This is something that becomes possible with IT service management.


With it, the team responsible for technology no longer sits passively waiting for problems to be solved. On the contrary, they must act actively to meet the objectives of other areas of the company and ensure that the systems used are aligned with goals and tasks.


Advantages of IT Service Management

When it comes to IT service management, this is an important strategy that, when well executed, provides numerous advantages for the organization. Check out some of them below.


1 - Efficient investment in IT

Brazilian companies already invest a large part of their revenues in IT solutions. Therefore, with proper management, it is possible to use them to their full potential, increasing process efficiency while reducing the risk of system failures.


2 - Greater productivity of professionals

IT service management is not limited to monitoring technological solutions; it also encompasses the adoption of good practices for the entire sector, including professionals.


This way, organizations can direct all activities and objectives, and people gain more confidence in their tasks.