Catalog contacts and chats with labels

[roshniakter123]

If the badge is gray, the business is confirmed . In this case, WhatsApp has confirmed that the account's phone number matches the business's phone number.

If the badge is grey with a question mark inside the profile, it is a business account that has not yet been confirmed or verified.

At the moment you cannot ask WhatsApp to confirm your business account, as you some of the key features of band would do for the Facebook page, you can only wait for WhatsApp's internal checks.

View message statistics
You can check how many messages were sent, delivered, read and received. I know, it's not much, but hopefully with the next updates there will be better analytics.

You can create up to 20 and you can choose their color. They are useful for organizing and finding chats and messages.
You can't use it on iPhone
Yes, because for now the app only runs on Android , which is the most used operating system.

You can't use it on different phones
Like WhatsApp, the business version is also tied to the phone number, therefore:

you must have a dedicated phone number (and phone);

You cannot use the same number for both WhatsApp and WhatsApp Business.

You can use the web version or the desktop version and if you have an Android device in the WhatsApp web settings you can click on the “+” in the top right and add other computers . This way you can allow your team to manage communication via WhatsApp without having to use the phone on which it is installed.