But secondly, well, in theory we all have processes, we all have schemes, but applying them can be different. And especially if, for example, your sales department is not yet working in a process-based, consistent way, or is just learning or implementing a new process because you have opened a new business line and, in general, conversations within it are conducted differently. Then there will be conversations in which these specific elements are missing. And it will be, gosh, I have gone through everything, but I have not established this and that. How to address this?
Maybe I can still invite the client to an additional call? Or maybe I can quickly south africa rcs data supplement this knowledge by phone? Maybe I didn't show something and at least mention it in the email or try to do it differently? This is also great material for working with individual salespeople on what they potentially have a problem with. If there is a case study presentation somewhere and it doesn't happen every time because someone simply forgets about this aspect, what now.
Very often I have noticed that in the sales conversation process it is like this: in the sales process the company is simply supposed to hold such a meeting as part of examining needs, but then either there is no sales meeting at all, or there are no sales aspects at this first meeting.
There is of course a very in-depth examination of needs, what would you like, how much would you be willing to pay for it, why is this a problem, have you tried to solve it in any way, and so on and so forth, and it is generally a nice conversation about the customer's needs.
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