Asterisk is a free program that turns your computer into a communication server. It allows you to create PBX, IVR, ACD and VoIP gateways. But now more and more companies are trying to switch to alternatives to Asterisk. In this article, we will consider which one to choose and why.
Why does business need PBX?
ATS is a system that allows you to organize telephone communication. Previously, it was provided by operators ("hello, connect me to Moscow"), now - by machines.
Why look for analogues of the Asterisk service
Asterisk has taken the lion's share of the free PBX market (85%) and continues to develop every year. Why give up the most popular tool? However, the system's shortcomings force companies to pay attention to other market offers.
Asterisk has become too many possibilities. The active development of turkey consumer email list the company does not allow newcomers to master the service properly, there is too much information.
The latest versions of the service, according to reviews, are unstable. The problem, again, is in the added functions. Despite stable growth and development, the software developer refuses to change the basic architecture of the system. This provokes program failures under high load conditions.
Some companies still use this software to provide various services to clients. Asterisk is not quite suitable for this due to scaling issues.
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