Testimonials from other users Sometimes prospects are not sure

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Be open-minded: Give them the opportunity if they want to change to another product, & inform them of many other new products they can choose from with the latest promotions. 3. Follow-up Skeptical Answer The next step is to follow up to answer the prospect's negative views on our product. One of the reasons why prospects don't continue with their purchases is because they are skeptical about our products. Maybe when they first got to know our product, they felt confident.


However, when surveys are conducted here and there, coupled with estonia consumer mobile number list current issues related to our products... There will likely be a negative stigma that hinders the purchasing process. So this kind of follow-up is very important to help increase prospect trust. One way to convince prospects with this follow-up is to provide: a) Evidence of support from an authoritative body For example, if your product has passed the Ministry of Health, you can provide a link to the Ministry of Health approval to show that your product has been proven safe to use.


Another example: Halal certificate (food) Lab test results (beauty, health) Sirim (electronic goods) b) whether to buy because they don't know if the product is really effective or not. So if you can collect testimonials, reviews, ratings, product photos taken by existing customers... And show it to prospects, it will be more convincing for them to continue purchasing. Make the most of your existing customer experience to flex your product to prospects 4.