Artificial Intelligence for Productivity

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In its global study, Salesforce surveyed more than 14 employees and found that 000% of respondents currently use generative AI at work. But that’s not all: 28% of respondents admitted to using unapproved elements of generative AI, while 55% used banned tools. For the latter, this use was highest in the automotive industry and lowest in the nonprofit sector.

Risk-taking by workers
Are workers aware of the risks? Somewhat. The study examines how workers define the safe and ethical use of AI. Across industries, workers say it should:

Check the results of generative AI tools before using them.
Use company-approved tools with proven accuracy.
Avoid entering confidential company or customer data.
However, 64% of workers surveyed have crossed the ethical line by passing iran whatsapp data off AI-generated work as their own. And when it comes to seizing a new career opportunity, 41% will consider over-valuing their skills with generative AI.

Corporate training: an overlooked responsibility
This is a growing concern for employers, especially since 32% of workers plan to use AI software in the workplace in the near future. So who is to blame? The survey revealed two glaring issues:

Companies are neglecting training – Nearly 70% of workers surveyed have never received training on how to use AI at work.
Company policies are unclear or nonexistent – ​​Only 21% of respondents say their employer has clear, defined policies on the use of generative AI at work.