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The company then followed a structured approach

Posted: Sat Dec 28, 2024 8:53 am
by nusaiba131
The brand is known for selling high-quality chocolates and continuously innovating, launching new product ranges yearly, such as coffee, kitchen utensils, beauty products, and more. From challenges to operational excellence The rapid growth and expansion into new markets placed pressure on operational processes, leading to a direct negative impact on efficiency, operating costs and service levels. It became clear that operations needed to be redesigned to support business growth and meet the demands of different markets.


The goal was to achieve excellence in production and logistics, reducing list of germany cell phone numbers costs while ensuring the highest level of customer service. , starting with identifying opportunities in existing processes, understanding the medium-term operational needs of the business, and designing robust processes that could support future growth. Below are some of the challenges encountered: Inefficiencies in the production process Throughout the production process, several operational inefficiencies were identified.


For example, raw material waste was evident, primarily due to the manual introduction of ingredients into the production lines. The inconsistency in the weight of the finished product highlighted this waste, which increased product costs and added further expenses for manual final verification. Similarly, waste in packaging materials and labor was uncovered, particularly during periods of high demand, resulting in significant costs of £20k per year. The packaging process was suboptimal, requiring seven operators to meet the production capacity.