Quick response to customer requests
Posted: Wed Dec 18, 2024 6:46 am
Once customers have responded via social media, you, as a good businessman, must respond to all comments correctly and promptly. Previously, customers complained over the phone, now they will voice their complaints via social media.
However, most companies only focus on responding to phone complaints and ignore complaints on social media. In fact, complaints on social media can be quickly read by your social media followers.
So never ignore comments on social media and try to create SOPs for handling complaints and requests via social media.
Study of market competition
Through social media, you can get various information email data from your competitors. From the information you get, you can analyze it to find out the strengths and weaknesses of your competitors and improve your marketing strategy.
Try to pay attention to your competitors’ followers and see how they promote their products. With this information, you can easily create a marketing strategy and develop a plan for creating targeted content.
You can also start creating digital promotions by distributing referral codes or hosting social media events such as photo contests or quizzes to attract and increase your competitiveness in the online market.
Examples of growth in conversions, orders and profits
How to Increase Website Conversion in B2B by 7 Times. Case Study on Industrial Equipment Sales
How to increase the number of registrations on an infoproduct landing page by 3.5 times
Increasing the number of likes and visitors to the VK group and website
The more visitors, likes of the VK group and on your website, the higher the chances of buying your products.
In this case, social media marketing can help increase the number of website visitors and positively impact the website's ranking on Google pages.
If you have interesting content, your site can also generate a lot of traffic, which has a positive effect on SEO.
Therefore, to increase traffic and website visits, do not forget to provide links in each of your posts on social networks.
However, most companies only focus on responding to phone complaints and ignore complaints on social media. In fact, complaints on social media can be quickly read by your social media followers.
So never ignore comments on social media and try to create SOPs for handling complaints and requests via social media.
Study of market competition
Through social media, you can get various information email data from your competitors. From the information you get, you can analyze it to find out the strengths and weaknesses of your competitors and improve your marketing strategy.
Try to pay attention to your competitors’ followers and see how they promote their products. With this information, you can easily create a marketing strategy and develop a plan for creating targeted content.
You can also start creating digital promotions by distributing referral codes or hosting social media events such as photo contests or quizzes to attract and increase your competitiveness in the online market.
Examples of growth in conversions, orders and profits
How to Increase Website Conversion in B2B by 7 Times. Case Study on Industrial Equipment Sales
How to increase the number of registrations on an infoproduct landing page by 3.5 times
Increasing the number of likes and visitors to the VK group and website
The more visitors, likes of the VK group and on your website, the higher the chances of buying your products.
In this case, social media marketing can help increase the number of website visitors and positively impact the website's ranking on Google pages.
If you have interesting content, your site can also generate a lot of traffic, which has a positive effect on SEO.
Therefore, to increase traffic and website visits, do not forget to provide links in each of your posts on social networks.