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Employees receive pop-ups of important things

Posted: Wed Dec 18, 2024 4:34 am
by arzina221
Communication is a completely separate world from this. First of all, because Communication is also directed towards the outside world. If we limit ourselves to internal communication, the interfaces with IT are more obvious. But within most healthcare institutions, Communication is only one of the customers of the IT department. For example, there is an intranet of which Communication provides the content and IT often the realization and management.

Internal communication

Digital workplace
The organic growth of the application landscape also brings real disadvantages. Each application or new software is realized next to others, sometimes on top of an older shell. This makes it less clear for the end user, who uses different applications for different tasks and also has to log in at different places.

Traditional workplace
This lack of overview is also reflected in Communications and IT. Not only are they themselves also users of the confusing application landscape, but the management of such a fragmented environment is also not made any easier. For IT this means managing numerous different applications, for Communications different communication channels. Is it important that everyone knows something? Then a message on the intranet is usually not enough and multiple channels must be used.

IT is also getting bogged down in management tasks even more than it naturally does. Everything has to keep working and talking to each other, and what time is left – if any – is spent on communicating iran telegram data with end users about technical problems. This is how the IT department becomes a glorified helpdesk. As a result, many organizations opt for software that is offered as an online service (Software as a Service/Software on demand), such as Office 365.

Central portal
Outsourcing the management of individual applications creates space in the IT department. In addition, there is the central login portal that tackles the saturation that occurs in many IT departments at the source and forms the ideal starting point for the digital workplace. It simplifies the IT landscape, at least at the front end, and that saves a lot of requests for help. This creates space for a task assignment in IT, other than helpdesk and handyman.

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Also read: The digital employee experience seen from 4 perspectives [new model]
The benefits for the communications department are, if possible, even greater. Because the portal bundles access to all (or as many as possible) applications, it creates one place where the healthcare worker has to go. The starting point of the daily work. Within that environment, the range of applications can also be tailored to someone's function, so that the overview also increases significantly.

they need to do (approve an invoice) or know (change in customer portfolio). Communication also finds the social portal to be the ideal means of communication. Because it is literally indispensable for the employee and can be tailored to the person. For example, a notification about something like filling in your own hours is only sent to those who have not yet filled in their hours, instead of to everyone.