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Data sovereignty remains the biggest concern for CIOs

Posted: Tue Dec 17, 2024 8:21 am
by asimd17
Cloud providers must continue to work to gain the trust of end users regarding the security of their data, platforms and services. Claranet has recently carried out a survey which shows that the perception of IT managers or CIOs regarding Cloud technologies has not changed much since 2012, since half of IT Directors in Europe continue to show reluctance to migrate their critical data to Cloud platforms , because they fear for their security, service continuity and reliability.


The research indicates that 45% of respondents see preserving the integrity of their data as a barrier to taking the step, while 48% highlight reliability as their main concern.

The report, part of Claranet's annual research programme, is based on a survey of 250 IT Directors or CIOs from large, medium and small businesses, and public sector organisations.

Claranet says the results point to low levels of trust in service providers regarding the handling of data and cloud storage.

However, the survey also home owner data revealed that while security remains a major concern, organizations understand the importance and potential of cloud services . Only 10% of respondents believe that cloud services are not a proven technology, while only 4% called it mere marketing hype.

“It is encouraging to see that over 90% of organisations recognise that cloud-based services are a proven technology and more than just a marketing buzzword”

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Carles Acero, General Manager of Claranet Spain

“However, the fact that half of organisations still have some concerns about the security of their data in a cloud environment is a clear sign that there is still work to be done. Cloud service providers must be completely transparent about where and how customer data is stored. Ideally, they should offer data centres in the country where companies have their headquarters or offices, thus allaying concerns about data sovereignty ,” said Acero.

To solve the problem of data sovereignty and integrity, providers must demonstrate that customer data and applications are hosted under secure solutions with high standards of guarantee and protection. In the case of Claranet, its commitment to guarantee the security of its customers' data led it to recently review and update its General and Specific Conditions of Service, as well as an exhaustive review of the LOPD. In this sense, and within its policy of continuous improvement in terms of security, it obtained the certification of the ISO/IEC 27001 information security standard, which guarantees its customers the sovereignty of their data.