MegaFon subscribers often encounter problems. Periodically, they cannot send SMS, connect to the Internet, log into their personal account, or perform other actions.
Sometimes the problem occurs on the operator's side, but often the situation can be corrected on your own.
In this article, we will tell you about the main error codes on MegaFon. We will figure out why they appear and how you can deal with the problem.
Error 38
This problem occurs on MegaFon when sending SMS messages. Most often, it means that there are not honduras mobile database enough funds on your account to complete the transaction.
Check your number balance and top it up if there is not enough money on your account. Don't forget to reboot your phone, otherwise the changes will not take effect.
If this does not help, try the following:
Open your phone's settings;
Find the section “SMS messages” or similar;
Find the item “Reply on the same channel”, uncheck it and save the changes;
Restart your phone.
In most cases, these options solve the problem. If it doesn't work, call MegaFon support at0 5 0 0 p.
Error 50
Error number 50 occurs when you cannot send an SMS message when your phone balance is OK. The problem may be on your side or on the operator's side.
This error may manifest itself in the following situations:
You entered the subscriber's phone number incorrectly;
The operator's signal is unstable;
There were internal failures in MegaFon networks;
Your SIM card is damaged and does not work well;
The SMS center data is entered incorrectly on the device.
First of all, check the number you entered. Perhaps you missed a digit or wrote an extra one.
If everything is OK here, try these methods:
Insert another SIM card into the device. If everything works fine, then the problem is in the SIM card malfunction or in its incorrect settings.
Put the SIM card in another phone. If you can send messages from it, then change the phone settings.
Check the SMS center address. To do this, launch your phone settings, find the “SMS” tab there, find the “SMS center” section and enter the number +79262909090 in the field. Save the settings and reboot your phone.
Another reason may be that sending SMS to short numbers is blocked on your number. Call the technical support of the operator or smartphone manufacturer so that they can help you disable this restriction.
If the failure is caused by a bad signal or problems on the part of MegaFon, all you can do is wait.
Error 21
This notification appears when you cannot send an SMS because the subscriber is unable to receive it.
This may be due to the following reasons:
The person is not configured to receive SMS messages;
You entered the subscriber's phone number incorrectly;
The number is blocked or missing;
The subscriber has blacklisted you.
There is no way you can solve these problems. If the number is entered correctly, try calling the person - this way you will understand whether you are on the blacklist or not.
If everything is normal, inform the person about the problem that has arisen so that he can resolve it on his side.