Ratings and reviews online
See what consumers write about you online and focus primarily on what they lacked. Don't approach criticism emotionally, but draw conclusions from it coolly. This is information for you that there are some needs that your product does not meet. This is space for improving the offer or customer service.
Competition
Keep a close eye on your competitors to understand country code +91, india phone numbers how they create and meet customer needs. It is important to stay up to date with what is happening in the industry and not get left behind. Conducting regular market research will help you gain insight into how your competitors are doing in the market, how they are reaching customers, and what products they are selling and how.
Customer inquiries
It is important to analyze not only customer feedback, but also their inquiries regarding, for example, product features or capabilities, service dates, product color variants, offer personalization, special orders, problems directed to the technical support department, as well as frequently asked questions.
Questions to help you discover your customers' needs
Asking questions is never wrong – with the right questions you can understand what your customers need. Not everyone verbalizes their requirements, and many people are not even aware of them. That is why the salesperson must ask the right questions to identify the customer's needs. At the same time, it is important to keep a balance and not overdo it, so that the consumer does not feel like they are being interrogated. Questions can be:
