Quick Tips for Managing Referral Codes

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How To Track Your Referral Codes
To ensure that your referral marketing program is a good investment, you’ll want to track how your various campaigns and referral codes are performing. The Friendbuy dashboard has an analytics page that lets you view everything from how many codes you’ve distributed, to who your top-performing Advocates are.

There are several referral program metrics to be aware of in order to optimize your campaign. Pay attention to both the Advocate and the Friend metrics to get a clear picture of how things are performing.

The backend is easy to navigate and you can see your number of campaign iran phone number list impressions, the share rate, and the top-performing Advocates. On the Friend side, watch out for the click rate and the conversion rate.

A referral program should be a painless process that helps your business’s growth — not hinders it. To ensure that the whole process goes smoothly, we’ll cover all the steps you need nailed down before launching your referral program and distributing those codes.

Helping Your Customers With Their Referral Codes
In an ideal world, the referral program should be straightforward so that Advocates aren’t overwhelming your customer support team with any questions.

Consider having an FAQ document that you can send over if any Advocates run into issues. This will save you valuable time and reassure customers that you know what you’re doing.

This may be the first time your Advocates have been a part of a referral program, and they might not have a solid understanding of how it works. Anticipate these questions and make the following information clear from the get-go so there isn’t any confusion:

How do I get my referral code?
How does the referral code work?