Exchanging links in chat or on the screen

[Rakhirandiseo]

Almost half (47%) of respondents would like an archiving solution that can record all communication channels, including mobile, SMS and messaging apps. Currently, 33% of organizations search communication channels manually.

Most legacy tools are designed for email, but 81% of employees use chat in the workplace and 63% use video, indicating that compliance tools are outdated and cannot adequately capture dynamic communications data.

Chat poses the greatest risk to privacy and security
Organizations believe that content shared in chat, including in-meeting chat, poses the greatest threat to compliance, security, and privacy due to the ease with which confidential, sensitive, or france mobile database information can be exposed. The following features were cited by respondents as the most risky:

— file transfer via chat (52%);


— screen sharing (38%).

The findings are consistent with what compliance and security professionals expressed in a study last year, where most concerns centered around hacking, leakage, or external distribution of content.

Video is a double-edged sword
With 44% of employees now using video more than email, four out of five financial services professionals expect increased regulatory scrutiny of video communications.

Video conferencing and webcams pose the greatest risks in terms of data privacy and employee misconduct, according to 36% of respondents across all industries. This is because screen sharing is the most commonly used feature in a collaborative environment, according to 73% of respondents.

One of the surprising findings was that the camera was the feature that was most often turned off, with organisations taking an over-the-top approach to limiting risks.

Organizations are deploying multiple communications platforms
Today, 45% of organizations use four or more communication tools, all of which pose compliance challenges when collecting and receiving data. Two-thirds (67%) expect the use of these tools to grow.