Sales Department Meets Tech Support – Stassi and Chris in the BLITZ series MeetTheSupers

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In the #MeetTheSupers section in November, it's time to introduce you to two new representatives of the SuperTeam from the chat, emails and phone line, who make us who we are. In a series of BLITZ interviews every month, we show you the faces of professionalism - through their dedication to work, interests and relationships with colleagues. In the conversations, some were laconic, others more chatty, but their answers were always as colorful as they themselves.

If hosting is the home of your site, then they are the hosts who sweden number dataset you there – competent, responsive and friendly. In the most autumnal month of the year, we meet you with Stanislava Droseva , Senior Specialist in the Sales Department and Kristian Stoyanov , Expert in "Technical Support" . Both of them have been with the company for a long time and we aim to understand the reasons why they like SuperHosting.BG as an employer. But we go beyond that to hear why they chose this profession and how they relax. Because before we are professionals, we are people with our favorite things and a rich inner world. In the following lines, we will immerse ourselves in their… Welcome back to MeetTheSupers!

What do you do at SuperHosting.BG, explained so that everyone can understand you?
Stasi: My workday includes talking to clients on the phone, sending emails, taking care of them and offering additional security and protection services. My work involves communicating to find out how the client feels with us, whether they have any difficulties; reminding them about the services that are expiring and understanding how their business has been going in the last year, and looking for solutions according to the situation. The solutions are related to both offering a new service and keeping them as a client on the current plan.

Chris: I work directly with clients via email on a daily basis, troubleshooting technical issues with their WordPress sites. I often assist with site upgrades, as these can be complex and intimidating for clients who prefer to rely on our expertise. I have had the opportunity to play the role of developer, which is not part of my job, but if it’s something we can fix with our colleagues, we do it. I always try to help, even if the effort goes beyond the responsibilities of my position, because ultimately what matters is that the issue is resolved.