Emails You Should Send to Increase Customer Appointments

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Looking to fill your appointment book? If your business runs on appointments or scheduled service calls, you can use email marketing to fill your calendar.

From small insurance agencies to lawn maintenance companies, if you make money through service calls or consultations, you can increase the number of appointments that you set up. How? It’s all about sending the right emails.

Here are three emails you can count on to fill up your calendar and get customers coming back again and again.

1. Schedule an appointment email

Sometimes a little electronic nudge is all it takes to encourage someone to make an appointment. People are busy and appreciate a reminder.

This email draws on your list of current customers. It’s not only a great way to boost appointments, but it also can promote customer retention.

You can even segment your list for better results. Separate your list by uk phone number list the kind of service customers have requested in the past, and send specific emails that remind them it’s time for another appointment. For example, if you have a auto shop you can remind folks when it’s time to change their oil, rotate their tires or do other maintenance.

You can provide an incentive with a limited-time offer to create a sense of urgency. This auto repair company offers a complimentary oil and filter change. In the same email, there’s a call to action that leads customers to book an appointment.

Don’t have an online appointment service? There are several free tools that can help. Try Calendly or YouCanBook.Me. Both of these tools integrate with Google Calendar. Customers can see your public calendar, select a time that works for them and set up their own appointment.

2. Get a quote email

When you have a handful of prospective clients, one of the best ways to get them on your books is to encourage them to get a quote. Let’s say you run a cleaning service, or a lawn maintenance company. Send an email that explains the benefits of your service and suggest the recipient email or call for a quote.

Here’s an example from a health insurance company. Notice the text is simple, and the recipient is given multiple ways to get a quote.

This is an easy way to gauge interest. When you get a request, you can follow up with more detailed information about the service you offer and pricing plans.