Fortunately, there is a solution to maintain the relationship with your customers in the long term: the loyalty SMS message. This communication tool is ideal for maintaining a strong bond with your customers, old or new, in an almost intimate way since you address them directly on their mobile phone, whether personal or professional.
Thanks to its exceptional performance, with a reading rate of 97%, a memorization rate of 60% (compared to 15% for television and 14% for radio) and a marketing SMS reception acceptance rate of 53%, loyalty SMS is a reliable marketing tool.
The effectiveness of this campaign depends on its relevance and targeting, but its impact can be considerable and the return on investment up to your expectations.
A powerful and inexpensive communication tool...
Retaining an existing customer base is much less expensive than armenia telemarketing data acquiring a new one, and loyalty SMS offers decreasing rates based on the number ordered.
This financial advantage is not negligible when organizing your loyalty campaigns. Compared to other business communication tools, SMS is very competitive.
Effectively improve your sales numbers...
Customer loyalty is a key to profitability because it drives customers to make repeat purchases, which stabilizes and then increases sales and ultimately increases your annual revenue.
How to make your loyalty SMS campaigns a thriving operation?
Here is a list of SMS that will help you retain your customers:
Marketing or commercial SMS campaigns: Inform your customers about the commercial events of the year such as promotions, sales, private sales, birthdays, special holidays, etc. These offers encourage customers to make purchases at your point of sale or e-commerce site, thus helping to increase your sales.
Send information SMS: Inform your customers about new product ranges, store openings, order tracking, customer appointment confirmations, schedule changes, etc. These messages allow you to create a special bond with your customers and show that you care about them.
SMS optimization sending: Customer satisfaction is essential for loyalty. Ask your customers through satisfaction questionnaires to identify areas for improvement. You can also give them the opportunity to suggest ideas.
Send SMS alerts: Use SMS alerts to reconnect with old inactive customers, send validations, confirmations, reminders, bad weather
