Brevo Conversations is a great choice for any business looking for chatbot software. The solution offers automated chatbots, a customizable chat widget, saved responses, advanced analytics, and more.
Part of what sets Brevo Conversations apart from other chatbot software is its multi-channel functionality. This means you can handle real-time communications not only from your website chat widget, but also from your Instagram and Facebook accounts – all in one place!
Another advantage is its intuitive setup and user experience. Installing a chat window on your website requires a simple copy/paste. And creating chatbot scenarios to answer frequently asked questions from visitors is quick and easy thanks to the drag & drop editor.
Chatbot scenarios (including a contact form).
Event-triggered chats.
Saved Answers.
Writing Insights: See what people are writing in real time so you can prepare a response.
Chat ratings and advanced statistics.
Grouping of agents (by language or experience).
Pop-up notifications for new messages.
Brevo Conversations mobile app (available on iOS and Android).
2. HubSpot
Chatbot hubspot
HubSpot offers chatbot building software as part of Sales Hub. The free version oman telegram data includes basic features, while the paid version has advanced chatbot features to automate customer interactions.
HubSpot's chatbot builder allows users to do the following:
customize the chat widget,
schedule meetings,
automatically qualify leads,
create chatbot sequences easily,
set up behavior-triggered email sequences,
integrate chat data with HubSpot's CRM system.
The biggest drawback of the tool is the price. If you need more than a basic bot (which is very likely), upgrading will be expensive.