Office Data

In today's business environment, BPO (Business Process Outsourcing) is becoming a popular trend.

This is hiring another company to perform a process that the business needs to operate. Companies choose BPO when they realize that a specialized company can handle certain business tasks better than ...

MiCXM Contact Center system can help you collect and analyze customer data, thereby helping sales team understand customers and come up with appropriate methods to close deals.
Increased customer accessibility: the software can reach customers on all communication channels, thereby increasing ...

The logistics service industry is growing rapidly and strongly in Vietnam following the growth of import and export as well as retail and distribution services.

To improve operational efficiency, improve services, increase business competitiveness, and contribute to cutting costs and prices ...

Today, Telesales software can help businesses when:

– Does your business have a large customer database but don’t know how to exploit it fully?
– Does your business include real estate, English centers, debt collection, cosmetics businesses… and want to make outbound calls to close appointments ...

Nowadays, the quality of life of Vietnamese people is increasingly improving, so customers of products and services are becoming smarter.

Businesses compete not only on product quality but also on customer service.

The article below will introduce you to some tips to help improve customer service ...

Nowadays, many businesses have used Telemarketing campaigns to boost the effectiveness of sales activities.

Telemarketing staff of company A make calls on a target list.

They will identify who the decision maker is, ask questions, probe, and assess the prospect's needs and level of interest.

If a ...

Call Center Service is a system that is receiving a lot of attention from business owners and is being used to support sales activities. Thanks to the advantages of technology, Call Center Service brings many outstanding benefits. Especially, it optimizes business efficiency for businesses.

A Call ...

Progressive Dialer helps to increase employee productivity, reduce missed calls and reduce employee stress. They only need to handle one call and not have to deal with multiple calls at the same time.

However, if your primary goal is to generate more leads, Predictive Dialer may be a better choice ...