Office Data

A brand's e -reputation corresponds to the image that the web sends of this brand. It concerns all the elements present online in relation to the company, whether they are created by the brand or by consumers. Managing your e-reputation means managing your digital showcase and it is essential to ...

Today, to develop your local communication and generate in-store traffic, you absolutely must be present on social networks. In fact, 72% of companies have increased their turnover and generated more in-store traffic thanks to social media 1 . And this is not surprising when you know that consumers ...

We're not telling you anything new, local SEO is of crucial importance for the business of your points of sale. If you still need convincing, here is some telling data: 60% of users click on one of the first 3 results displayed 1 . Let's add that 36% of your local SEO depends on your Google My ...

Did you know that the average reading rate for an SMS is 95%? And that the opening rate for an email is 26%? The different direct marketing channels are essential to your local communication. Whether it's RCS , voice messages , marketing emails or other, direct marketing is a vector of traffic on ...

Good review management involves two key steps: collecting and responding to customer feedback .

When your customers visit a store or your digital platforms, they have an experience and will have a testimonial to share. But they don't always do it on their own, especially when the experience is ...